The Power of SOPs for Voice Migration to the Cloud

Standard Operating Procedures (SOPs) are crucial for efficiency in any technology organization, as they map out the workflow for everyone involved in a project or process.  If a process is a globe, giving a general idea of how things are laid out and how they...

Cloud Migration Process – Balancing Speed with Completeness

Every cloud migration process is approached in a different way, and there is no simple answer as to what the right process looks like. Some processes, such as risk management, for instance, require a company to get it right every time, so completeness and accuracy are...

Integrating Teams with Legacy PBX and IP Phone Systems

In large, multi-site companies, a variety of telephone applications across locations means the need for a feature-rich voice solution. A one-size communications service cannot meet the needs of the entire organization and can end up costing more than expected, with...

Questions to Answer Before You Select a Cloud Voice Solution

Questions to Answer Before You Select a Cloud Voice Solution | T2M When considering a large-scale cloud voice migration, information overload is all but assured. There are many cloud voice migration service providers out there that all tout extraordinary service,...