Solutions

T2M Works

T2M Works provides solutions built to address every aspect of the cloud journey. It starts with Solutions that Work. T2M brings proficiency to hyperscale platforms such as AWS and Microsoft. Our legacy of systems integration experience optimizes deployment and maximizes consumption, generating operational benefits and organizational payback for customers. T2M has earned a reputation for superior engineering, process and delivery excellence, and extraordinary relationships. Clients choose T2M because of a superior support philosophy backed with real-world results. T2M is a true partner dedicated to your company’s success.

Voice Works

Reliable, scalable, and feature rich cloud communications solutions with unmatched customer support.

  • T2M Voice: Enterprise grade IP telephony for any size organization.
  • T2M Voice+: Unified Communications (Voice and video calling, mobility, unified messaging, presence, and chat on any device) with the industries best customer support.
  • T2M Connect: Turnkey omnichannel solution that integrates with critical applications while providing workforce management and analytics.
  • T2M Pro Services: White glove services that guide every step of your journey and configure Voice Works services to fit your unique requirements.
  • T2M Direct Routing: The cost effective alternative to Microsoft calling plans.

Cloud Works

Your single source for optimizing cloud-enabled solutions end to end, from development to deployment to delivery. Animating ideas. Clearing obstacles. Showing you the way.

  • T2M Assess: Understanding where your enterprise is in your cloud journey, assessing your readiness and inventorying your portfolio.
  • T2M Migrate: Building blocks, processes, tools, and resources to ensure your move to the cloud results in the achievement of your pre-determined end state.
  • T2M Modernize: World class technical resources to animate ideas, clear obstacles, and show you the way.
  • T2M Managed Services: A proven operating model, on-going cost optimization, and Day2 infrastructure management for your cloud environment.

Managed Works

Ongoing management of our customer’s environment, on-premise and in the cloud.

  • T2M Day2: Managed and maintained customer on-premises SfB
  • T2M Day2+: T2M Day2 with flexible monthly engineering resources
  • T2M Engage: A comprehensive range of engineering expertise delivered in an Engineering as a Service Model (EaaS)
  • T2M Networking: Transformative modern networking delivered as a Managed Service in an OpEx model
  • T2M Watch: 24×7 Network Monitoring and Management

Resources

Cloud Readiness Checklist

Maximize the benefits of cloud migration by reviewing the critical success factors and clearing the obstacles in advance.

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T2M Overview

Discover the full range of Voice, Cloud and Managed Works service options, from pre-migration to post-implementation.

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Retail Solutions

Learn how a well-planned and executed move to the cloud can reduce costs and improve customer service for retail operations.

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News

Phases of engagement

A process that works

Discovery/
Assessment/
Remediation

Our network intelligence tools proactively identify performance concerns across a customer’s private and cloud networks. This advanced troubleshooting process helps establish cloud readiness, and the best possible user experience for cloud-based unified communications.

Planning and Design

Our solutions incorporate user profiles based on how people really work. We align user experience and work streams to create a faster path to value, with web portal management and platform currency.

Implementation

Our best practices streamline deployments: Business and Technical Functional Requirements define the road map; Detailed Design Documents ensure that end-state expectations are set up front and then met; Project Team Assignments match resources with timelines to keep projects on track and on budget.

Management and Consumption

Our White Glove commitment continues throughout user adoption and operations. We follow through to help customers achieve the promise, and consume cloud services effectively.

T2M Works gets it done!

“Thirty of our stores were in the direct line of the approaching hurricane. T2M Works helped us develop a plan and redistribute call traffic to unaffected locations in advance of the devastating weather. Their planning and preparation are a critical element of our emergency response program.”

– VP-IT