Phases of engagement
A process that works
Our network intelligence tools proactively identify performance concerns across a customer’s private and cloud networks. This advanced troubleshooting process helps establish cloud readiness, and the best possible user experience for cloud-based unified communications.
Planning and Design
Our solutions incorporate user profiles based on how people really work. We align user experience and work streams to create a faster path to value, with web portal management and platform currency.
Our best practices streamline deployments: Business and Technical Functional Requirements define the road map; Detailed Design Documents ensure that end-state expectations are set up front and then met; Project Team Assignments match resources with timelines to keep projects on track and on budget.
Management and Consumption
Our White Glove commitment continues throughout user adoption and operations. We follow through to help customers achieve the promise, and consume cloud services effectively.
T2M Works gets it done!
“Thirty of our stores were in the direct line of the approaching hurricane. T2M Works helped us develop a plan and redistribute call traffic to unaffected locations in advance of the devastating weather. Their planning and preparation are a critical element of our emergency response program.”