T2M Works Announces it’s Advanced NLP Auto-Attendant MaxConnect is Generally Available

T2M Works is pleased to announce the general availability of an NLP enterprise auto-attendant and directory service. Leveraging AWS’s powerful suite of tools to create an innovative NLP based auto-attendant system, setting a new standard in customer interaction and business communication technologies.

By leveraging Amazon Lex, Comprehend, Lambda for deep natural language processing and building conversational interfaces with advanced speech recognition and understanding, T2M Works offers a solution that enhances customer service experiences through intelligent, conversational interactions. This cutting-edge system, further refined with the machine learning capabilities of Amazon SageMaker, represents a significant advancement in automated customer support, offering businesses a scalable, efficient, and highly interactive communication tool.