News
Enterprise Connect 2024 Recap: AI Takes Center Stage
Orlando, FL – April 4, 2024 – Last week, technology leaders, vendors, and partners convened at the Enterprise Connect conference in Orlando to explore the latest trends and innovations in enterprise collaboration. Despite a smaller turnout compared to pre-pandemic...
T2M Works Welcomes Nick Smith as Technical Evangelist
T2M Works is thrilled to announce the addition of Nick Smith to their team, taking on the role of Technical Evangelist. With a wealth of industry experience under his belt, including a recent tenure as Principal Technical Program Manager at Microsoft, Nick brings a...
T2M Works Announces it’s Advanced NLP Auto-Attendant MaxConnect is Generally Available
T2M Works is pleased to announce the general availability of an NLP enterprise auto-attendant and directory service. Leveraging AWS's powerful suite of tools to create an innovative NLP based auto-attendant system, setting a new standard in customer interaction and...
T2M Works introduces Teams Collaboration for Recruiters
T2M Works announces the launch of the 'Teams Collaboration for Recruiters' bundle, a transformative technology package designed to take advantage of the entire Microsoft Teams technology stack and revolutionize the recruitment industry. This comprehensive solution...
T2M delivers NLP queries of call detail records
T2M Works, has just unveiled its latest innovation – an NLP (Natural Language Processing) bot designed to simplify the querying of Call Detail Records (CDR). This solution revolutionizes the way businesses access and analyze their call data. With the NLP bot, users...
T2M Works automates the addition and removal of users from Teams Call Queues and Auto-Attendants
In a leap forward for workplace efficiency, T2M Works has developed an automation that seamlessly integrates with the HR management app Workday. Now, managing Teams call queues has never been easier! This integration allows for the automatic addition and removal of...
T2M Works introduces Carl the Collaborator
Today marks the launch of an innovative general-purpose chatbot, seamlessly integrated within Microsoft Teams, designed to enhance team collaboration and productivity. This advanced bot not only notifies users of automation actions but also interprets and executes...
T2M enhances the Microsoft Teams experience with SMS Texting for your Business Lines
SMS for T2M Direct Routing customers is now available from T2M Works. Send and receive SMS/MMS directly from the Microsoft Teams platform and increase the value of your Teams investment with SMS text. T2M SMS uses the world’s most popular messaging format...
T2M adds Landis Attendant Console to MS Teams solutions portfolio
T2M Works Direct Routing integration keeps Microsoft Teams at the center of your collaboration experience. T2M Direct Routing let’s you make and receive calls right from Teams via the web, the desktop, and from the mobile client. What about specialized...
T2M Works releases updated Teams Adoption Framework to help organizations better leverage their Teams investment
Denver, CO - July 29, 2021 As companies continue to migrate to Teams on a daily basis, many of them are finding that their migration partners are dropping them off at the "front door" of Teams with their bags packed and driving off, leaving the customer to figure...