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The Power of SOPs for Voice Migration to the Cloud

Standard Operating Procedures (SOPs) are crucial for efficiency in any technology organization, as they map out the workflow for everyone involved in a project or process.  If a process is a globe, giving a general idea of how things are laid out and how they...

Integrating Teams with Legacy PBX and IP Phone Systems

In large, multi-site companies, a variety of telephone applications across locations means the need for a feature-rich voice solution. A one-size communications service cannot meet the needs of the entire organization and can end up costing more than expected, with...

Questions to Answer Before You Select a Cloud Voice Solution

Questions to Answer Before You Select a Cloud Voice Solution | T2M When considering a large-scale cloud voice migration, information overload is all but assured. There are many cloud voice migration service providers out there that all tout extraordinary service,...

Custom VOIP Optimization Solution | TitleMax Case Study

How T2M Voice+ hosted in Amazon Web Services(AWS) enabled TitleMax to enter a new era of customer service. After an exhaustive search of numerous brands, TitleMax chose T2M Voice+ from T2M Works. T2M Voice+ is deployed on Amazon Web Services (AWS) and provides the...

How to Categorize Enterprise VOIP Incidents

How to Categorize Enterprise VOIP Incidents | T2M The start of enterprise VOIP incidents is always the beginning of a problem… A big, business-impacting problem.  Poor call quality won’t end your business, but it might impact client experience, and it will...

Incident Models on VOIP Enterprise Phone Systems

Incident Models on VOIP enterprise phone systems can be a make-or-break tool to keep businesses functioning amidst technical difficulties, but what differentiates incident models by company, issue, and process?  What is a VoIP incident? A VOIP incident is a...

Time2Market Rebrands as T2M Works

[Denver, CO Feb. 2020] Time2Market is starting the new decade with a refreshed look and feel, and a whole new set of product offerings. Time2Market has served the unified communications community since 2001 as a systems integrator and early provider of Cloud-hosted...

Goodbye Microsoft Exchange UM. Now What?

Mark your calendar. On February 28, Microsoft Exchange UM goes away forever. You may have hoped that Microsoft will automatically push clients to Azure once Exchange is retired. And while this would be an “easy button,” the onus will, in reality, be on your company...