Solutions Overview

Experience Matters

Your Collaboration Partner Creating Differentiated Business Value Supported By A Full Suite of Powerful Tools.

T2M Works designs services made to work specifically for you. Superior global alternatives to manufacturer calling plans with easier access to data from your collaboration platform all wrapped with single vendor, full stack support. No two businesses are the same and neither are the solutions we deliver.

Suddenly, all our employees were required to work remotely...
Thanks to T2M Works, everyone simply took their laptops home, signed into Skype, and instantly had telephone service. T2M freed us from our legacy PBX system and the nightmare of having to forward thousands of numbers, install phone clients, and conduct training. Once again, T2M Works has prevented us from another potential nightmare. It is reassuring that T2M Works has our back during these unfortunate times!”

Scott Gardner, Lead Telecom Administrator
Pioneer Natural Resources

Voice Works
Solutions that make Modern Work a reality in your global collaboration deployment.

Direct Routing
A feature rich and cost-effective service for connecting Microsoft Teams to the PSTN giving you more than a SIP trunk with customizable routing and enterprise interoperability.
A fully integrated voice, video and collaboration solution built to support work from anywhere ensuring resiliency and self-service flexibility “if” Teams goes down.
Managed SBC
The Swiss Army Knife of global voice. Available anywhere. Useable everywhere.
Contact Center
A turnkey omnichannel solution built to support the requirements of enterprise contact centers.
Contact Express
The contact center features you need at the budget you can afford.

Resources to enable an AI automated future.



Streamline and optimize work within your organization.  T2M Works can automate workflows across applications and services, build chatbots and virtual agents, analyze data and generate insights, and create custom flows. Automating work allows you to save time, reduce costs, improve efficiency, and enhance customer satisfaction.

Azure AI

Build, deploy, and manage intelligent applications using artificial intelligence (AI) and machine learning (ML). You can use Azure AI to create solutions that can understand natural language, analyze documents, make predictions and recommendations, automate processes, and more.

Cloud Service Integrations

Cloud service integrations are the connections and interactions between different cloud services that enable them to share data, functionality, or resources. Cloud service integrations automate workflows, orchestrate processes, and implement business logic in the cloud.

Copilot Extensibility

Augment Copilot for Microsoft 365 to meet your business needs by developing custom copilots, integrating plugins, or extending data insights with connectors.


Unmatched support across all your collaboration workloads.
Modern Work Solutions

Get more from your Microsoft Modern Work investment by extending your deployment to new users, integrating new Microsoft tools, or utilizing T2M custom automations.

Pro Services
Award winning Engineering services designed to support the planning, design and deployment of the T2M services portfolio.
Full Stack Support
The most comprehensive support model spanning the entire Teams experience. An easy Tier 2 Help Desk escalation point letting you talk to T2M rather than manufacturer support.
Perfect for legacy on premises platforms looking for third-party management and maintenance. Delivered with state-of-the-art monitoring tools, configuration change control, scheduled patching, and proactive trouble alarm resolution.
Gain predictable financial governance over IT projects with a comprehensive range of engineering expertise delivered in an Engineering as a Service (EaaS) model.