by dev_hb | Oct 13, 2020 | News
Standard Operating Procedures (SOPs) are crucial for efficiency in any technology organization, as they map out the workflow for everyone involved in a project or process. If a process is a globe, giving a general idea of how things are laid out and how they...
by dev_hb | Sep 15, 2020 | News
Every cloud migration process is approached in a different way, and there is no simple answer as to what the right process looks like. Some processes, such as risk management, for instance, require a company to get it right every time, so completeness and accuracy are...
by dev_hb | Aug 11, 2020 | News
In large, multi-site companies, a variety of telephone applications across locations means the need for a feature-rich voice solution. A one-size communications service cannot meet the needs of the entire organization and can end up costing more than expected, with...
by dev_hb | Jul 14, 2020 | News
Questions to Answer Before You Select a Cloud Voice Solution | T2M When considering a large-scale cloud voice migration, information overload is all but assured. There are many cloud voice migration service providers out there that all tout extraordinary service,...
by dev_hb | Jun 9, 2020 | News
How T2M Voice+ hosted in Amazon Web Services(AWS) enabled TitleMax to enter a new era of customer service. After an exhaustive search of numerous brands, TitleMax chose T2M Voice+ from T2M Works. T2M Voice+ is deployed on Amazon Web Services (AWS) and provides the...
by dev_hb | May 12, 2020 | News
How to Categorize Enterprise VOIP Incidents | T2M The start of enterprise VOIP incidents is always the beginning of a problem… A big, business-impacting problem. Poor call quality won’t end your business, but it might impact client experience, and it will...
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